Engage with your customers by using a Customer Portal
Keeping customers informed is an important part of your daily life. However, it’s not always easy. Particularly for service businesses where the technicians are often busy working on the equipment. With LaserTask we include an amazing Customer Portal that customers can use to keep up to date with progress.
It also allows customers to do many more things. For example…
- Add comments and updates to jobs in progress
- View work history
- Log an issue with you if you use the Help Desk module
- View invoices and quotes
- Pay for invoices
- Check their account statement
All of these features helps you keep in touch with your customers. All while you carry on working on fixing their problems.
And of course, as you would expect, it’s just as easy to use as it should be.
As you can see, LaserTask is a supremely powerful system that is so easy to learn and use. It is sure to help your business become more profitable.
What is a Customer Portal?
A Customer Portal allows your customers to interact with you without consuming your time. In the modern age customers love to ‘self-service’. This is because they feel more in control of what is going on. The LaserTask Customer Portal grants the client access to anything they need. So with this comes their ability to interact with your business like never before.
So, whatever industry you’re in, the Customer Portal is by far the best way for customers to keep in touch. When coupled with Stripe you can also get paid directly from the portal. Of course this means less work for you which lets you get on with what you do best.